Warranty & Returns
WHAT IS THE RETURN POLICY?
Goods may be returned or exchanged within 7 days of receipt providing they are returned in “as new” unopened condition, free of visible marks, scratches or defects, complete with all packaging materials and are accompanied by a receipt from the original purchase. Ribcage Mod Kits can only be returned if unopened and unused. Returned items are subject to a 5% restocking fee. Shipping charges are not refunded. Return shipping charges are the responsibility of the customer. In the event that taxes or duties are charged to back-bone on receipt of a returned item they will be subtracted from the refund. a receipt of the tax/duty charge will be provided to the customer in that case.
All returns are subject to inspection and return approval by back-bone staff. Back-Bone reserves the right to charge for missing or damaged merchandise and parts. If Back-Bone management determines that an item is returnable but does not meet all guidelines, Back-Bone reserves the right to charge an additional restocking fee. The fee charged may vary according to the item’s condition, the state of the item’s packaging and the item value. The minimum restocking fee is 25%.
Computar 3 Year Lens Warranty
CBC AMERICAS Corp. (hereafter referred to as CBC) warrants the Computar Lenses when purchased new to be free from defects in material and workmanship.
CBC, at its option, will repair or replace any equipment showing such defects for a period 3 years from the date of purchase by the original buyer.
This warranty covers equipment that has been properly installed and used. It does not cover damage that occurs in shipment nor failure that results from alteration, accident, misuse, abuse or faulty installation.
CBC makes no further warranty, express or implied, including any warranty of merchantability or fitness. In no event will CBC be responsible for an incidental or consequential damages, including damage to any closed circuit video equipment.
If you have any questions about this warranty or need clarification on a specific product, please Contact us .
*All sales are final
Snake River Prototyping
SRP products and accessories are guaranteed against manufacturing defects one (1) year from the original date of purchase. SRP’s sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at SRP’s sole discretion. Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, condition or other liability even though the defect or loss is caused by negligence or other fault.